Quarterly Leadership Webinar - Session 3: Accountability Conversations - Holding Employees Accountable to Each Other & to Expectations

Date: 03/20/2024

Location: Online via Zoom

Fee: $0 (Member) / $55 (Non-Member)

1. Holding the hard conversations in a direct and timely manner
   1. Holding everyone to the agreed upon behavioral standards of your office
2. When the “stinkers” get “stinkier”
   1. What to do when accountability is expected of everyone including the person telling you the employees need to be held accountable.
   2. What to do when an employee becomes more difficult because the behaviors that used to get them what they want don’t work any longer.
3. How to catch “yeah-buts”
   1. “Yeah-buts” are like rabbits in that if you keep chasing them you will be exhausted and won’t have caught the yeah-but
   2. How to put an end to the endless excuses and justifications for bad behavior
4. Discussion of employee choices
5. Reference to development plan